Community Guidelines

Standards and best practices for our marketplace community

Welcome to Codexse! These guidelines help maintain a safe, professional, and thriving marketplace for everyone. By using our platform, you agree to follow these standards whether you're a buyer, seller, or visitor.

For Sellers

Product Quality Standards

  • All products must be original work or properly licensed for resale
  • Provide accurate descriptions, previews, and documentation
  • Ensure files are well-organized, clean, and free from malware
  • Include all necessary assets, fonts, and dependencies

Customer Support

  • Respond to customer inquiries within 48 hours
  • Provide helpful and professional assistance
  • Keep products updated and fix reported issues promptly

For Buyers

Purchasing Guidelines

  • Read product descriptions and requirements before purchasing
  • Check license terms to ensure they fit your use case
  • Review previews and demos when available

Reviews & Ratings

  • Leave honest, constructive reviews based on your experience
  • Contact sellers first if you encounter issues before leaving negative reviews
  • Do not use reviews to make personal attacks or false claims

Prohibited Content

The following content is strictly prohibited on our platform:

Copyrighted material without proper authorization
Malware, viruses, or malicious code
Adult or explicit content
Hate speech or discriminatory content
Products promoting illegal activities
Misleading or fraudulent listings
Personal data or private information
Counterfeit or trademark-infringing items

Community Standards

Be Respectful: Treat all community members with courtesy and respect. Harassment, bullying, or discrimination of any kind will not be tolerated.

Be Honest: Provide accurate information in your profile, listings, and communications. Misrepresentation damages trust in our community.

Be Professional: Maintain professional conduct in all interactions. Keep communications constructive and focused on resolving issues.

Protect Privacy: Respect the privacy of others. Do not share personal information without consent or attempt to collect data inappropriately.

Enforcement

Violations of these guidelines may result in:

  • Warning and request to correct the violation
  • Temporary suspension of account privileges
  • Removal of offending content or products
  • Permanent account termination for severe or repeated violations

We reserve the right to take action at our discretion to protect our community and platform integrity.

Have Questions?

If you have any questions about our guidelines or need to report a violation, we're here to help.