Community Guidelines
Standards and best practices for our marketplace community
Welcome to Codexse! These guidelines help maintain a safe, professional, and thriving marketplace for everyone. By using our platform, you agree to follow these standards whether you're a buyer, seller, or visitor.
For Sellers
Product Quality Standards
- All products must be original work or properly licensed for resale
- Provide accurate descriptions, previews, and documentation
- Ensure files are well-organized, clean, and free from malware
- Include all necessary assets, fonts, and dependencies
Customer Support
- Respond to customer inquiries within 48 hours
- Provide helpful and professional assistance
- Keep products updated and fix reported issues promptly
For Buyers
Purchasing Guidelines
- Read product descriptions and requirements before purchasing
- Check license terms to ensure they fit your use case
- Review previews and demos when available
Reviews & Ratings
- Leave honest, constructive reviews based on your experience
- Contact sellers first if you encounter issues before leaving negative reviews
- Do not use reviews to make personal attacks or false claims
Prohibited Content
The following content is strictly prohibited on our platform:
Community Standards
Be Respectful: Treat all community members with courtesy and respect. Harassment, bullying, or discrimination of any kind will not be tolerated.
Be Honest: Provide accurate information in your profile, listings, and communications. Misrepresentation damages trust in our community.
Be Professional: Maintain professional conduct in all interactions. Keep communications constructive and focused on resolving issues.
Protect Privacy: Respect the privacy of others. Do not share personal information without consent or attempt to collect data inappropriately.
Enforcement
Violations of these guidelines may result in:
- Warning and request to correct the violation
- Temporary suspension of account privileges
- Removal of offending content or products
- Permanent account termination for severe or repeated violations
We reserve the right to take action at our discretion to protect our community and platform integrity.
Have Questions?
If you have any questions about our guidelines or need to report a violation, we're here to help.